Find your next big idea
Welcome to new helio
Guiding teams to clarity, collaboration, and innovation—delivering solutions that work.
Empowering Businesses to Thrive
At New Helio, I help teams and individuals create environments where innovation and collaboration thrive. As an experienced facilitator, customer and employee experience strategist, and team leader, I guide tough conversations in safe, inclusive spaces to align on actionable solutions.
With experience working on large-scale transformations in complex organizations across industries, I cut through complexity and help teams build or scale products, services, and businesses. My approach combines customer and employee experience design, coaching, and team-building to deliver sustainable growth and impactful results.
From Beginnings
Ready to start? Click the Groundwork for Change icon below to explore the first phase in building meaningful change. Continue through each phase to see what’s possible.
To Breakthroughs
You’ve laid the foundation—now it’s time to take the next step. Explore how we can transform your vision into action and create lasting impact.
Articles and Insights
Upcoming Courses & Events
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Professional Development Book Club
A quarterly virtual book club for curious professionals who want to grow with purpose. Our next book is More Human by Jacqueline Carter and Rasmus Hougaard
Details
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Join our next session, Sept 30
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7:30-9:30 PM ET
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Online via Zoom
Inspiring Women in CX Awards – Finalist (2025)
Solopreneur of the Year | Women in CX™
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Erin Helcl, Founder and Managing Director of New Helio Strategies, was named a finalist from over 500 global nominees for the 2025 Inspiring Women in CX Awards. The Solopreneur of the Year category recognizes women leading their own CX businesses with purpose, resilience, and impact.
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This recognition celebrates Erin’s values-led approach to experience design and her early momentum in building a consultancy focused on customer experience, employee experience, and psychological safety.
“Erin’s proposition is relevant to the market. CX is nothing without the capability and environment being awakened. The fact this is the dual/core offer is great.”
– Women in CX Awards Judging Panel​
“Erin demonstrates a clear commitment to psychological safety and inclusive collaboration, with a CX approach grounded in integrity and cross-functional impact.”
– Women in CX Awards Judging Panel
Hello,
I’m Erin Helcl, founder of New Helio, where I help teams turn challenges into opportunities through facilitation, strategy, and design. I’m passionate about creating spaces where people feel safe to share bold ideas, align on goals, and build impactful solutions.
With experience working on large-scale transformations in complex organizations, I’ve seen how silos and misalignment can hold teams back. That’s why I focus on fostering collaboration, breaking down barriers, and guiding teams to clarity and action.
What sets me apart is blending strategic thinking with a deep understanding of people—bringing curiosity, creativity, and structure to every project. I thrive on helping teams align, solve tough problems, and deliver meaningful results.
