Find your next big idea
Welcome to New Helio
Guiding teams to clarity, collaboration, and innovation—delivering solutions that work.
Empowering Businesses to Thrive
At New Helio, we help organizations create the conditions where innovation and collaboration thrive. We partner with leadership teams to bring clarity to complex opportunities, align around what matters most, and shape the product and service strategies that move businesses forward.
Drawing on deep expertise in customer and employee experience design, holistic service design and product leadership, and transformation strategy, we help organizations surface the right signals, make better decisions, and validate opportunities before significant investment is made.
We’ve worked inside large-scale transformation initiatives across industries, helping teams identify high-value product and service opportunities, align leadership around clear priorities, and design modern operating models that enable faster learning and better outcomes.
Our role is to help organizations decide what should be built, why it matters, and how teams should work together to make it successful. Once that direction is clear, organizations can move faster with greater confidence and far less wasted effort.
From Beginnings
Ready to start? Click the Groundwork for Change icon below to explore the first phase in building meaningful change. Continue through each phase to see what’s possible.
To Breakthroughs
You’ve laid the foundation—now it’s time to take the next step. Explore how we can transform your vision into action and create lasting impact.
Articles and Insights
Hello,
I’m Erin Helcl, founder and Managing Director of New Helio. We help organizations turn complexity into opportunity through holistic service design, product leadership, and transformation strategy.
I’ve spent my career leading large-scale transformation initiatives across industries, helping organizations cut through complexity, align leadership around what matters most, and shape products and services that create lasting value for both customers and employees.
At New Helio, we work at the intersection of strategy, design, and organizational change. We partner closely with leadership teams to clarify opportunities, challenge assumptions, and build the alignment required to move bold ideas forward.
What defines our work is the balance between strategy and empathy.
The most effective transformations don’t happen through frameworks alone. They happen when teams feel empowered to think differently, question long-held assumptions, and take smart risks together. Our role is to create the clarity, trust, and momentum that allows that work to happen.
